Guest Equity, Inc. Terms of Use

Thank you for choosing Guest Equity Vacation Rental. For purposes of this agreement,

“Site” refers to the Company’s website, which can be accessed at GuestEquity.com. The

terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our

Site or our Service.

The following Terms of Use apply when you view or use the Service GuestEquity.com.

Please review the following terms carefully. By accessing or using the Service, you

signify your agreement to these Terms of Use.

If this is an online booking, no reservation is official until it has been reviewed and

approved by a Guest Equity staff member. An email from a Guest Equity staff member

will be sent to you within 24 hours of time of booking with an approval notice. If you do

not receive an email within 24 hours please call our office for approval.

Communication

By submitting your contact information, customers agree to receive text message

communications regarding their inquiry. You can opt out at any time by replying “STOP”

or request more information by replying “HELP.” Message frequency may vary. Standard

message and data rates may apply. Please review our Privacy Policy to learn how your

data is used.

REGISTRATION; RULES FOR USER CONDUCT AND USE OF THE

SERVICE

You need to be at least 25 years old and a resident of the United States to register for

and use the Service.

No reservations will be made for students or singles under the age of twenty- five (25).

Underage drinking and/or partying are not allowed in any of the rental units. Restrictions

will apply regarding the number of people that may accompany a parent or legal

guardian. Non compliance of these rules and regulations will result in immediate eviction

with no return of all payments made.

Cancellation Policy: 100% refund if reservation is canceled at least 30 days before the

arrival date. 50% refund if reservation is canceled at least 14 days before the arrival

date.

ACCIDENTAL DAMAGE PROTECTION FEE:

Upon arrival, Guest should inspect the property and report any noticeable issues as

soon as possible. All damages, outside what is deemed normal wear and tear, must be

reported prior to your departure. Guest(s) agree(s) to be responsible for soiling or stains,

and any damages beyond reasonable wear and tear, and shall compensate owner for

damages by you or any person in your party or visitors you invite into the unit. Should

Guest Equity deem the damage to be intentional the Guest will be held

responsible for the repair, replacement, and/or cleaning. Guest further agrees to abide

by all House Rules and Laws wherever the property is located.

When agreeing to Terms & Conditions, the guest gives permission to SafelyStay,

Inc., to verify guest identity, and check criminal databases in order to confirm my

reservation. Complete terms regarding Safely’s guest verification can be found at

www.safely.com/terms. Guests may receive an email from Concierge@Safely.com

to complete screening. Please check spam inbox for this email, and contact

Safely at Concierge@Safely.com, or go to www.Safely.com, if you have any

questions.

Check In –

Check-in time begins at 4 PM. Please do not attempt to enter the home before 4 PM.

NO early check-ins or late checkouts are permitted during peak/holiday seasons unless

otherwise pre approved by Guest Equity.

Check out –

Check out time is no later than 11 AM. Unless communicated and approved by Guest

Equity guests who have not vacated the property by 11 AM will be subjected to a fee of

$50 per 30 minutes past checkout. Checkout Instructions:

● Load and start the dishwasher(s)

● Clean the outdoor grill, and place ALL trash in the outdoor trash receptacles

upon departure.

● This includes emptying all indoor trash cans and placing the trash in the

outside cans. DO NOT leave any food behind on the counters or in the fridges.

If trash is left inside the home, the guest will be charge for each bag of trash.

● If the interior or exterior of a property is left excessively dirty, the guest will be

responsible for all additional cleaning fees. These fees will be charge

automatically to the credit card on file.

Key Return – Lock-Outs and Lost Keys

When checking out please make sure that the unit is locked and keys are returned to

and secured in the lockbox (if applicable). We highly recommend that keys stay in the

lockbox at all times as there is a fee for lock outs.

Non-Smoking Facility

No Smoking policy within the unit. Guest agrees that the actual cost for smoke removal

can be greater than $1,000, and will be charged in the same manner as damage

charges if this rule is violated.

Pest Control

Although the owners hire professional pest control services, pests such as ants,

roaches, and rodents simply cannot be completely controlled. The Central Valley is the

agricultural center of the world and bugs and pests are a natural occurrence. Should you

encounter a pest problem, please call us and we will be happy to address the situation.

Customer shall give the Guest Equity Customer Service line within twenty-four (24)

hours to address any allegations of any significant bugs or pests are in the rental.

Cleaning

A departure cleaning fee is charged to each reservation. The fee is dependent upon the

size of the unit and number of Guests. Additional cleaning services are available should

the Guest wish to have mid stay or periodic cleaning. These services can be arranged

with the Vacation Rental Department or your Vacation Rental Specialist. Please contact

your Rental Agent to arrange additional cleaning or concierge services, if desired.

Pets

Many Guest Equity homes are pet-friendly; however pets are not permitted in rental

homes unless agreed upon at time of booking. A $100 fee will be assessed if a pet is

found to have been in the rental home without pre-authorization. Homes that are pet

friendly require an additional non- refundable fee of $100.00 per pet. A maximum of 2

dogs are allowed.

Disorderly or Unlawful Activities

Guest agrees that no unlawful activity shall be permitted within or without the premises

at any time. This shall include excessive noise or disorderly conduct by any person or

invitee of the Guest or their Guests. No illegal firearms, fireworks or explosives of any

kind are permitted on or near the property and that all rules and regulations of the

Association or strictly adhered to. Guest understands that they may not sublet or assign

this Agreement under any circumstances.

Internet Access

Guest understands that they are responsible for all internet activity, where applicable,

and agree that no illegal, or copyrighted materials may be downloaded. Guest further

understands that no refunds will be given for internet connectivity issues. Guest Equity

has no control over third-party internet providers, whether by Owner’s contracted service

or any association internet provider. Should internet service not be available as

described in the Guest Equity unit information, Vacation Rental Specialist will make

every effort to restore any lost service, if possible.